Packages are usually dispatched within 24 hours after receipt of payment and are shipped via courier or Royal Mail.
If you have ordered a dubplate, delivery may take up to 2 weeks. This is because often dubplates are not pre cut in stock, but will be cut to order, so please allow for the due cutting process & delivery when you order.
- mp3 & wav files available for instant download
- CDs dispatched within 2 days, usually 24 hours
- Vinyl dispatched with 2 days, usually 24 hours. However, if bought in same order as dubplates will be shipped together with dubplate
- Dubplates usually cut to order, dispatch time 2 days to 2 weeks depending on how busy I am
- Any inquiries to firstname.lastname@example.org
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. I advise you to group your items in one order as I may not be able to group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched with standard cover, which will entitle you to £20 royal mail cover should your item get damaged in the post. Special care is taken to protect all products. If you require a higher level of protection please select this during checkout.
Returns are only accepted if the item is faulty. If you find one of your products faulty please inform me immediately with details of the fault or damage. I will do my best to replace any goods upon receipt of the faulty product, Any damage in the post will be refundable under the terms & conditions of the courier.
If you receive a faulty product, please:
- Contact me immediately with a detailed description of the fault
- Wait for my response
- Send the item back if I request
- Wait for replacement item to be dispatched
- OR if product no longer in stock, choose to receive either full refund or credit voucher